Essential HR Duties for People Managers

As a manager you would be amazed at how much you do not know – but need to know – about your staff’s employment rights, and your own!

You may think that all this is covered by your HR Department, you should think again. Dealing with an increasingly ethnically, culturally and more rights-conscious workforce you really need to have at the very least the basics covered.

It is knowing that recruitment can be as fraught with difficulties as dismissal; appreciating the subtleties of contracts of employment and being able to handle changes to them; having up-to-date information on statutory rights to time-off in a wide range of instances; avoiding breaches in discrimination rules plus much more.

This 8 module on-line course will literally ‘open your eyes’ to the labyrinth of your staff’s statutory rights, requirements and your obligations which can, and will, affect how you manage your people.

NB: Hard copy versions are available, professionally printed and bound. To find out more call customer services on +44 (0)20 7729 6677.

How does this on-line programme work and what do you get?

• Course access from anywhere through your own personal login and administration suite
• Keep track of your progress as you go
• Easy to use note taking and bookmarking facility to return to areas of interest and re-study
• Individual modules or the full course can be downloaded as PDF files to print or file as you decided
• At your convenience: at your desk, from your tablet or from your home computer
• An optional on-line multiple choice assessment at the end of the course for you to ensure you are satisfied with the completion of your training
• Certificate of completion awarded for your training records

Course benefits include:

• Take you through the steps of successful recruitment and making job offers
• Detail what ‘must’ be included in a contract of employment
• Examine what ‘fair’ dismissal is and how employers are expected to be ‘reasonable’
• Deliver top techniques to manage absence and sickness effectively
• Advance your understanding of pay and benefits to effectively motivate your team

Who should take this course?

Managers and executives at all levels will find this course sharpens their HR knowledge and improves their decision-making as a result. This includes:

• Managers
• Team leaders
• Technical specialists
• Office managers
• Department heads
• CEOs of SMEs

Structured to fit into your working day

The course is designed to fit around your current commitments with each module requiring an average study time of 3-4 hours. Course content can be studied on-line via our unique Learning Management System or sent to you in hard copy format anywhere in the world. This offers the flexibility of studying at work, at home or on the move, while having access to confidential help and support from our experts.

On-line final assessment

The course has an optional on-line multiple choice assessment at the end, with a certificate on successful completion.

Anne Knell, MA, FCIPD, has been a Partner in Newways 90, an HR consultancy offering a broad range pf personnel advice and support to clients in all sectors of business. Before that she spent over 20 years in human capital services for Binder Hamlyn Fry/Arthur Andersen. She has wide experience in advising companies on organisation design, personnel policies and procedures, employment law, remuneration planning including job evaluation, the introduction of appraisal systems and training of appraisers, identifying relevant performance indicators and employee attitude surveys. Author and editor of several publications on employment law and HR practice and lecture extensively on these topics.

Much of her present client work involves advising directors and managers of the implications of actions they may be considering in relation to staff, e.g. recruitment, contracts of employment, appraisal, discipline and dismissal. Anne has produced a number of publications including: The Personnel Manager’s Fact book and The Reward and Recognition Handbook. She is also Fellow of the Chartered Institute of Personnel and Development (FCIPD). She is also qualified to use a range of psychometric tests for recruitment and assessment purposes and Appointed as an ACAS Arbitrator in 2001 and as a mediator for their small firms’ service in 2003.

Falconbury’s distance learning programmes have been certified by the Academy of Distance Learning (ADLiB). ADLiB supplies an unbiased authentication of, and quality assurance for, distance learning programme providers.

Upon course completion, distance learning participants are invited to undertake a final external assessment in the form of an online multiple-choice paper.

Participants are required to achieve a pass rate of 80% and above to ensure that a high level of competence has been achieved within the subject area and to receive the advanced ‘Certificate of Excellence’. The final external assessment can be taken up to three times, thereafter the ‘General Certificate of Course Completion’ will be issued.

NB: The final external assessment is an optional appraisal and those participants not wishing to undertake it will automatically receive the ‘General Certificate of Completion’ for their personal development/training profile.

Find out more about ADLIB here.

The International Association for Distance Learning (IADL) promotes excellence in open, distance, and online learning worldwide, and provides a benchmark through which global consumers can gauge the quality of courses offered by their members.

The IADL is an independent, non-profit organisation with its principal administrative offices in London in the United Kingdom. Find out more.

Falconbury are an Approved Member of the International Association for Distance Learning. Please see our

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