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Successful Credit Control Training Course

Safeguard your cash flow and profitability with direct and timely action using a full knowledge of your legal rights with this on-line course

Complete Course

also available:
Hard copy

GBP 150
EUR 210
USD 234

Enrol now

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To find out how our unique Learning Management System delivers our on-line training programmes and how easy to use and interactive they are click HERE

To find out how to register, access and complete your online distance learning programme click HERE


Multiple enrolment discounts available:
1st Place – £510 + VAT
Second and subsequent enrolments at 15% discount

For corporate and bulk order discounts please call Customer Services on +44 (0)20 7729 6677 or email info@falconbury.co.uk to find out more.

Course contents

Successful Credit Control
MODULE 1 - Understanding Financial and Management Accounting and Cash Flow
Balance sheets
Profit and loss accounts
Cash flow statements
Accounting records and systems
Accounting concepts, policies and standards
MODULE 2 - Ground Rules for Successful Credit Control Policies
The cost of credit
The right attitude for credit control
The right credit policies
Opening a new account
MODULE 3 - Credit Control Systems and Methods
Effective paperwork
Collection by telephone
Overcoming excuses
Sources of information
MODULE 4 - Credit Control Using Outside Agencies and Other Techniques
Credit Agencies
Credit insurance
Less usual chasing methods
Warning signs – danger imminent
Conditions of sale
Appendix 1
Appendix 2
MODULE 5 - Credit Control and Legal Enforcement
Legal action – considerations prior to commencement
Legal action – obtaining judgment
Legal action – enforcing the judgment
Appendix 1
MODULE 6 - Credit Control Issues in Insolvency, Bad Debts and Exports
Winding up, bankruptcy, administration and receivership
Bad debts

Course overview

This six module on-line course will give you everything you need to know about financial statements and the cost of credit, establishing sound credit policies and the latest techniques of efficient collection. It will also fully update you on credit agencies, factoring and insurance as well as some less unusual chasing methods.

It will detail all about legal action, when to go ahead, and then precisely how to act to ensure a successful result. Finally the last module tells you everything you need to know about bankruptcy, winding up, administration and receivership.

NB: Hard copy versions are available, professionally printed and bound. To find out more call customer services on +44 (0)20 7729 6677.

How does this on-line programme work and what do you get?

  • Course access from anywhere through your own personal login and administration suite
  • Keep track of your progress as you go
  • Easy to use note taking and bookmarking facility to return to areas of interest and re-study
  • Individual modules or the full course can be downloaded as PDF files to print or file as you decided
  • At your convenience: at your desk, from your tablet or from your home computer
  • An optional on-line multiple choice assessment at the end of the course for you to ensure you are satisfied with the completion of your training
  • Certificate of completion awarded for your training records

Course benefits include:

  • Processes to minimise your exposure to bad debts and losses
  • Advice on how you can play a significant part in keeping your organisation profitable
  • Clear descriptions of the relationship between financial results, sound credit control policy and efficient collection
  • A route map of when and how to take legal action for the recovery of bad debt
  • Legal strength to your credit control activity by pin-pointing legislative back-up
  • Details of more of the unusual but effective chasing methods

Designed specifically for:

  • Credit controllers
  • Finance directors and managers
  • Company secretaries
  • Legal advisor
  • Managing directors of SMEs

Structured to fit into your working day

The course is designed to fit around your current commitments with each module requiring an average study time of 3-4 hours. Course content can be studied on-line via our unique Learning Management System or sent to you as a perfect bound hard copy. This offers the flexibility of studying at work, at home or on the move, while having access to confidential help and support from our experts.

Certificate of excellence

Participants are invited to undertake a final assessment in the form of an online multiple-choice paper. A pass rate of 80% and above is required to ensure that a high level of competency has been achieved within the subject area, where upon you will receive a ‘Certificate of Excellence’.

Course contributor

Ralph Tiffin is a mechanical engineer who subsequently qualified as a chartered accountant and became manager in one of the largest international firms of accountants. He is now managing partner of an accountancy and consultancy practice. He has a wealth of experience with companies of all sizes in the UK and overseas. Work typically involves developing clients reporting and management systems along with appropriate management training and developing project appraisal processes and spreadsheets.

Roger Mason FCCA, FCIS, ACIB is a highly experienced company director and company secretary. His early career was with Midland Bank and the Ford Motor Company before becoming finance director of ITC Entertainment Ltd. He was, for 14 years, company secretary and finance director of a leading British greetings card company. He lectures on finance and business matters and has written a number of well respected books.

International Association of Distance Learning

The International Association for Distance Learning (IADL) promotes excellence in open, distance, and online learning worldwide, and provides a benchmark through which global consumers can gauge the quality of courses offered by their members.

The IADL is an independent, non-profit organisation with its principal administrative offices in London in the United Kingdom. Find out more.

Falconbury are an Approved Member of the International Association for Distance Learning.

Continuing professional development

This course qualifies for the following CPD programmes:

  • Certificate

Enrol now

Complete Course GBP 150.00
EUR 210.00
USD 234.00
+ VAT @ 20.00%
Enrol now
Hard copy GBP 240.00
EUR 336.00
USD 374.00
+ VAT @ 20.00%
Enrol now
Sample EUR 0.00
GBP 0.00
USD 0.00
+ VAT @ 20.00%
Enrol now

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