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Scheduled course
Business law

Managing and Leading an Effective In-House Legal Department

Introduction from the Course Presenters

Course overview

Two practical days to understand current best practice and creative value-added solutions to your management challenges

Why you should attend this programme?

Overwhelming volumes of activity, demanding response time and shortage of resource seem to be the fate of many legal departments. It needs to justify its existence and develop clarity and consensus about what it focuses on and how it is resourced. This has to be done in the context of how the organisation manages legal risk and uses legal services.

This programme enables you to take a step back from the overloaded in-box and explore the options open to you. It includes discussion on issues and solutions, with concurrent workshops, as well as the evaluation of sample materials.

Concurrent practical workshops

The programme features concurrent workshop sessions that addresses the key challenges faced by all organisations when trying to refocus resource to meet the demands of the business. The workshop is split by interest depending on whether you have a multi jurisdictional team or are based in one location.

Who should attend?

  • Heads of legal teams or those aspiring to manage other lawyers
  • Legal affairs directors and managers
  • Private practice lawyers contemplating a move to a senior in-house role

Please note that this seminar is relevant to whatever jurisdiction you are practicing in. It is relevant to those working in one in-house team in one location as well as those working in dispersed in-house teams covering several jurisdiction.

This programme will explain how to:

  • ENSURE that legal risk and the need for legal services are managed coherently to reduce exposure
  • DEAL with budgetary issues and manage resources to stay cost-effective
  • EFFECTIVELY select and manage external lawyers to secure valuable service delivery
  • INFLUENCE and persuade colleagues to ensure all parts of the organisation recognise and manage their legal risk
  • TAKE a strategic role in the organisation to make a useful contribution to growth and success
  • ENCOURAGE members of the legal team to contribute more than legal advice to highlight the added value of your department
  • UNDERSTAND the challenges and risks of managing cross-jurisdictional teams to deliver more effective solutions


As well as receiving full background notes and documentation, delegates will also receive a copy of the recently published Thorogood publication, Managing In-House Legal Services.

Programme - Day one

The challenges confronting in-house lawyers

The need and demands for legal services

  • Building the full picture
  • Supporting business development and preservation
  • Assessing future needs
  • Aligning legal strategy to organisational strategy
  • Matching in-house resources to needs
    • Specialists or generalists
    • Qualified or unqualified
    • Contract managers
  • Attitudes within your organisation
  • Risk appetite and corporate culture
  • Compliance roles and challenges

*Resourcing legal services

  • Cost allocation options
  • Hybrid service providers
  • Selecting law firms
  • Business involvement in:
    • Selection
    • Remit
    • Review

Concurrent Workshops

Refocusing legal department resource case studies

Workshop 1 In-house team in one location covering one jurisdiction


Workshop 2 Dispersed in-house team covering several jurisdictions

Business acumen for in-house lawyers

  • Management processes
  • Useful tools and jargon
  • Bottom line impact of legal activity
  • Increasing commercial awareness

Maximising value within budget constraints

  • Optimising portfolios
  • Quality assurance
  • Information management
  • Work environment
  • Encouraging coherent use

Programme - Day two

Legal awareness for non-lawyers

  • Getting management buy-in
  • The case for legal awareness
  • Developing an awareness programme
  • Proven techniques

Orchestrating the cost effective contribution of external providers

  • Scoping effort
  • Remuneration options
  • Securing added value

Expectations of the legal team

  • Client care
  • Setting expectations
  • Building trust
  • Client surveys

Influencing others

  • Who do we need to influence and why?
  • How do we go about developing influence?

Developing the in-house team

  • Performance management
  • Coaching
  • Matching needs and opportunities

Concurrent Workshops

Leadership and performance management challenges

Workshop 1: Functional responsibility without authority


Workshop 2: High-performer with adversarial or non co-operative attitude

Competency profiles

  • Skills development training
  • Developing yourself
  • As a leader
  • As a manager
  • As a lawyer

A year in the life of a head of a legal team

  • Planning and prioritising your effort on all fronts
  • Measuring performance


Anthony Inglese

Anthony Inglese was the top lawyer in five government departments before his retirement. His last legal department won two awards in 2013 for Best In-House Public Sector Legal Team. He is the leading trainer of lawyers within the Government Legal Service on professionalism and ethics, having trained over 2,500 lawyers during the last 25 years.

Mark Prebble

Mark Prebble, during his 21 years as an employed in-house lawyer, has worked for ICI and The BOC Group plc in the UK, and Biogen and SGS in Switzerland. He held the positions of General Counsel at SGS and Group Legal Adviser at The BOC Group plc. Since 1998 when he established Lawyers in Business, Mark has worked with in-house legal departments, providing coaching and support for in-house lawyers, wherever located, on management issues, legal department performance and projects involving raising legal awareness. Mark runs workshops for in-house lawyers in Europe and Asia. He also undertakes project management work for businesses, which have no legal department, and interim management of legal departments.

Richard Norman

Richard Norman is as an international business lawyer. He has worked in Europe, Asia and America for four multinational companies. He held the position of Vice President, Legal and Corporate Affairs for Dell Inc. from 1993 to 2006, where he built up and managed the 40-strong European legal team from inception as well as establishing the Asia Pacific Legal Department. He was a key member of Dell’s European Management Team and played a significant role in the multi-billion dollar growth of the EMEA business. He was a member of General Counsel’s executive staff and also managed Government Relations issues in individual countries and with the EU in Brussels. Richard joined Dell from Tektronix, Inc. where he was European Legal Counsel based in Switzerland. Previously he worked for Hoover Plc and Grand Metropolitan Plc in London. In addition to working as a consultant for Lawyers in Business, Richard acts as an adviser to a Zurich law firm and leads further education course for lawyers at the Universities of Zurich and Luzern in Switzerland.

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Continuing professional development

This course qualifies for the following CPD programmes:

  • CPD certificate of attendance: 11.50 hours
  • General Council of the Bar: 11.50 hours

Previous customers include...

  • Atlantic LNG Company of Trinidad & Tobago
  • Ball Packaging Europe Holding GmbH & Co KG
  • Ballapur Industries Ltd
  • Berry Plastics
  • BPI
  • CACEIS Bank Luxembourg
  • Caja de Ahorros de Galicia
  • Continental Teves AG & Co
  • Daikin Europe NV
  • Deloitte
  • Drax Power Ltd
  • English Partnerships
  • European Food Safety Authority
  • Eversheds LLP
  • FGH Bank NV
  • Haldor Topsoe AS
  • Highland & Islands Enterprises
  • MedImmune Ltd
  • MTN Nigeria Communications
  • Niger Delta Development Commission
  • Northumbria Police
  • Nuon Energy
  • OTE SA
  • Pharming Group NV
  • Pokon & Chrysal BV
  • Sodexho Belgique SA/NV
  • State Insurance Company of Mauritius Ltd
  • Westfield Shoppingtowns Ltd

What previous delegates say...

Very informative and valuable

Dana Kretschmer, Legal Advisor, Market Logic Software

Excellent, clear and concise

David Cavell, Solicitor and Head of Legal Services, Natural Resources Wales

Interesting course, full of practical suggestions and plenty of opportunities to share experience between participants.

Ida Tengku Ismail, Legal Counsel, Nestle S.A.

Mark is a very measured, interesting and authoritative presenter. The course is very good and very useful. I wish I had done it years ago.

John Tayler, Head of Legal , TD Direct Investing

Useful content and good presentation from Mark and Richard- they know their stuff!

Jorgen Schou, Chief Legal Advisor, University of Southern Denmark

Thanks a lot for the very well prepared course and the the lovely atmosphere during it. I am sure the good ideas given will be helpful at work

Monika Piotrowska, Legal Department, National Bank of Poland

Knowledgeable trainers, able to expand the issue on demand

Olle Wallen, Senior Assistant General Counsel-Legal Market, Electrolux Home Products Corporation NV

Well presented and structured-held your attention. Obvious intelligence and experienced presenters

Sandra Vandewalle, Legal Counsel, South African Breweries

Course Brochure

9-10 Mar 2017

Standard 1299 1819 2026
Early 1099 1539 1714
Excluding VAT @ 20.00%

Book by 19 Dec to get the early booking price shown above.

Enrol now

Select currency when checking out

Select currency when checking out

Venue: Rembrandt Hotel, London

4-5 Oct 2017

Standard 1299 1819 2026
Excluding VAT @ 20.00%

Enrol now

Select currency when checking out

Select currency when checking out

Venue: Rembrandt Hotel, London

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“A very enjoyable and informative two days, will be recommending this for in-house use with specific areas tailored to our business”

Fiona Reid, Martin-Baker Aircraft Co Ltd on Effective Contract Management

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