A 5-day fast-track concentrated programme developing the high performance IT professional enabling you to link IT, business skills and people performance.
All IT functions are feeling the pressure of change and fierce competition. ‘New technologies’ emerging at a frightening speed, ‘outsourcing’ and ‘consulting contracts’ are just a few of the issues making the role of the IT professional much more complex to manage. It is simply not enough to merely deliver good customer service. In today’s environment, if you are not aligning decisions being made within your function to the overall strategic direction of your company, then it’s not long before someone starts asking challenging questions about the value-added by the IT department.
Business leaders want more from their IT professionals. They are seeking a more proactive and challenging role that forces managers to think about how they are leveraging people and the organisation for business success. New business requirements demand new business contributions or input focused IT consulting skills and competences.
Aligning people to strategy, creating the right culture and developing future organisation capabilities are critical. Driving excellence and innovation should be on your agenda. The way you reward and manage your people, how you reduce costs whilst improving productivity, how you organise, position and market yourselves and manage the enterprise – these are some of the strategic questions that senior IT people need to be addressing and comfortable with ‘all’ the Elements.
This programme will provide all the necessary insights and information to make this transition.
1. Develop a wider business understanding and learn how IT can contribute to the business agenda
2. Consider your current modus operandi against some of the leading edge developments in IT
3. Question the role and contribution of the IT function against a number of key principles
4. Compare the way you operate with the practice of other IT managers from different organisations
5. Examine the issues involved in migrating the IT function from a customer service unit to a strategic business partner relationship
This unique programme has been specifically designed for busy and experienced IT professionals. If you do not have the time or budget for a traditional MBA, this programme will give you the opportunity to reflect on the way you contribute to the success of your organisation and refine your skills to make a real difference. If you want to develop your business acumen, your strategic management skills and be a high performance IT professional then this intensive programme is for you.
To become a truly effective high value-added business partner, IT still needs to get closer to the business context and understand some of the classic challenges. This specially designed MBA style programme aims to combine both a strong business content – looking at strategy, people, change, finance and marketing communications – with a highly focused IT content. Using core elements of a business agenda to drive linkages to IT’s offering and services. It will return to your organisation a high-value business partner who will be able to make a key contribution to the organisations commercial objectives.
We will utilise our highly successful and proven ‘Executive Mini-MBA’ methodology to ensure the best use of time and balance participants’ experience with expert input.
Please note that during the programme specific sessions may extend or shorten based on the group discussions and needs.
In this module participants will explore the core elements of strategy in complex modern business environments, understand how strategic thinking has evolved and examine the challenge of creating strategic coherence across enterprises. Using a combination of classic strategic models, organisational case studies and the delegates’ own experiences, participants will look at the critical success factors in managing strategic change and specifically the role the IT function plays as a driver and enabler of strategic implementation and change.
Strategy – Definitions and Functions
Strategy – Methods and Tools
Strategy Choices and Dilemmas
Managing Strategic Change
Throughout the module delegates will be invited periodically to stand back to review and identify the application of the above content to their IT strategy and change scenarios.
Think Tanks – Module Leader: Paul Blackhurst
In this module you will examine the key areas for the IT function to successfully engage with the overall business. It will show how to manage the relationship with the ‘business customer’ and how to get Board commitment. It will explain how to measure the results and demonstrate value-added. It illustrates the key drivers of IT strategy and how to mesh them with the strategic goals of the business.
Changing the Culture in IT Functions
Gaining and Maintaining Business Involvement During IT Projects
Ensuring Strategic Alignment
Think Tanks – Module leader: Clive Taylor
This module is designed to help you understand how, by using the example of changes in mobile working, the IT department can move from being a supplier of utility services to being a key enabler of business change. It will clarify what the IT internal consultant can and can’t do, give the ground rules to developing a business case and justifying a project or programme. It will also explore how to leverage excellence in your organisation and provide an environment that encourages innovation.
The Business Opportunity
Being the Internal Consultant
Driving Excellence and Innovation
Module leader: Clive Taylor
These two sessions look at marketing and communication as a strategic management tool and its contribution to the management of successful organisations, followed by how you can use the techniques of marketing to communicate the value of the IT function. We will look at the fundamentals of marketing and communication and how it integrates with the other business functions to support the organisation, addressing how IT functions are generally perceived within organisations. This will include how you can develop a strategy, using marketing and communication methodologies, to enhance the standing of your function within your organisation.
The Marketing Mix
Think Tanks – Module leader: Paul Blackhurst
IT managers have ever increasing complex budgets to manage effectively. Technology risk and outsourced contracts are just two examples of where budgets start to get awkward and difficult to handle for non-financial managers. In this module we discuss this bigger financial picture as well as covering essential skills of financial management such as managing budgets and how to understand accounts. The module provides a fascinating, practical perspective on finance and will equip you to discuss financial issues with confidence.
The Finance Function
The Business Finance Cycle
Analysing Company Accounts
Financial Ratios and Indicators
Managing Project Budgets with High Technology Risks
Other Financial Matters
Think Tanks – Module leader: Stephen Brookson
In this module participants will examine and practise the capabilities and techniques for leading and managing people in organisations, with particular focus on the challenges within an IT environment. Specifically this will involve looking at the impact of different leadership styles, how to better motivate and engage people to achieve higher levels of performance and how to build and sustain high-performing teams. The module will cover some of the specific people-related challenges faced by the IT professional – managing remote teams, managing performance in a project environment and influencing without formal authority.
Leadership and Management
Throughout the module delegates will be invited periodically to stand back to review and identify the application of the above content to key leadership and people-related challenges in an IT environment.
Module leader – Paul Blackhurst
Extensive bank of exceptional trainers
Falconbury has brought together our most motivated and forward-thinking trainers to deliver tailored in-company programmes developed specifically around the needs within your organisation. All our trainers have a practical commercial background and highly refined people skills. During the course of the programme they act as facilitator, trainer and mentor, adapting their style to ensure that each individual benefits equally from their knowledge to develop new skills.
Paul Blackhurst is an independent consultant and trainer who has worked in 34 countries. Following an early career in b2b marketing and sales, Paul moved into management development in 1992. He spent 8 years with Management Centre Europe and American Management Association, progressing from Programme Director to Corporate Development Director and finally to Global Practice Leader. Paul has worked on 4 continents and has a track record of designing and delivering successful interventions for both open programmes and custom delivery. He has worked with thousands of senior managers and with blue chip clients such as Nokia, Nortel Networks, Finnair, GSK, BT, Deloitte Consulting, Stora Enso, and Norwich Union. Prior to MCE, Paul worked in a series of executive positions in multinational organisations such as SKF, Milacron and GTE. He has a BSc. degree from the University of Birmingham and an MBA from Bradford University. He has also pursued Doctoral studies at Henley Management College.
Clive Taylor specialises in helping merging businesses to integrate their IT. He has done this both from within organisations (as a Chief Information Officer, an IT Director and a Programme Director) and in partnership with organizations (as a director of Sesai Consulting). As CIO for PricewaterhouseCoopers Consulting in Europe, Clive integrated the IT of Price Waterhouse across Western Europe and then merged the IT of Price Waterhouse and Coopers & Lybrand across the whole of Europe. The resulting IT infrastructure supported business growth from 1,000 partners and staff in the UK to a multi-national organisation of 12,500 spanning 31 countries. When IBM bought PricewaterhouseCoopers Consulting, Clive managed the 9-month, $30m project to migrate PwC staff, back office applications, front office systems and data centres across Europe into the IBM environment. Since 2003, Clive has been a director of Sesai Consulting and worked with FTSE 100 organisations, the NHS and the Home Office to both integrate and improve the performance of their IT. He has also developed and implemented IT strategies, integration frameworks and customer service strategies for large private sector businesses.
Stephen Brookson is a finance consultant who specialises in the provision of finance advice and training. A psychology graduate, he qualified as a chartered accountant in 1980 with KPMG and, after a period in industry, joined a leading organization in the provision of training for chartered accountants in practice. He then joined Ernst & Young for a number of years as a consultant working with many multi-national businesses. He now runs his own finance consultancy business. Stephen’s most recent clients include: HSBC, British Telecom, Sky TV, Orange, Network Rail, National Grid, Lloyds TSB, London Underground, Inland Revenue and Direct Line Insurance.
The programme features a series of interactive Think Tank sessions. Designed for participants to periodically review the interactive case study in the light of what they have learnt, to clarify future goals, pool their combined knowledge and finally to make final key decisions about the case study and present their groups findings to the other groups.
A central component of the programme will be an IT related business case study that will run throughout the five days. The case study will bring together many of the strategic and change management issues faced by IT professionals in their “real world” businesses. Each day small teams will be given the opportunity to participate in think-tank sessions to address the case study issues. Participants will be encouraged to combine their own practical experiences with the learning gained during the programme, to recommended strategies and potential solutions for the main issues arising from the case study. This will culminate on the final day with work teams presenting their outcomes to their colleagues and a panel of faculty experts.
This course qualifies for the following CPD programmes: