The Role of an Effective HR Advisor

This practical two-day programme is a must-attend event for any newly promoted or aspiring HR advisors, as well as those looking for a refresher.

14-15 May 2020

& 7-8 Oct 2020 , 20-21 May 2021 , 7-8 Oct 2021

GBP 1,099 899 *
EUR 1,539 1,259 *
USD 1,714 1,402 *
* When you book before 8 Apr

Book now

Course overview

Are you working in HR and looking to develop your skills to take your career to the next level? This programme will build on your skill set and experience, and give you the knowledge to fully understand the role and responsibilities of an HR advisor.

Providing an effective human resource service to businesses is the principal goal of all HR teams. The HR department is responsible for making sure the organisation is able to meet business needs through the management of the company’s most valuable resource – its employees. Overseeing the biggest item on the budget comes with responsibility for ensuring the best blend of skills and talents with timely interventions and effective support. The role of the HR advisor is pivotal in making this happen.

This practical two-day programme is a must-attend event for any newly promoted or aspiring HR advisors, as well as those looking for a refresher. The seminar will focus on the key skills needed by the HR advisor, as well as the practical duties required by the role. There will be a range of participative activities focusing on the processes of recruitment, induction of new starters, performance review processes, performance management challenges, reviewing and implementing policies and managing others. Plus there will be time to consider the implications of Brexit on the HR function.

Key objectives of this programme

By the end of this programme you will be able to:

  • Develop and action effective HR policies and procedures
  • Examine and implement recruitment procedures to create high levels of return on investment
  • Establish strong bonds of commitment with new staff to reduce attrition rates
  • Identify organisational learning needs and how these impact the bottom line
  • Understand the importance of having the right staff, with the right skills, in the right roles
  • Guide managers in the practical application of performance reviews and understand the links to overall organisation performance
  • Support line managers in the handling of formal disciplinary procedures protecting both them and your organisation from legal challenges
  • Enhance your people skills to work with HR administrative staff and processes to achieve a one-stop shop approach to transactional HR

Programme at a glance...

Module One – The importance of the role of the HR Advisor
Module Two – Recruiting and selecting talent
Module Three – Remuneration and rewards
Module Four – Managing staff performance
Module Five – Identifying, planning and implementing training needs
Module Six – Reviewing, updating and implementing policies
Module Seven – Managing and working with others – both internal and external

A recommendation about the expert trainer

I had the pleasure of working with Jocelyn over several months in 2014, supporting the Professional Development aspect of our HR development Programme. Having participated in a number of modules delivered by Jocelyn, it is clear that her facilitation and coaching skills are excellent. Jocelyn has a breadth and depth of experience, that clearly shines through in her design and delivery of programme content. The fact that Jocelyn can draw on her past experiences really brings the learning to life, this enhances the experience for her participants. In particular, Jocelyn has a strong commercial and strategic focus that encourages participants to see the difference that HR can make within an organisation. I have personally learnt a lot from Jocelyn, and would have no hesitation in recommending her.’

Lisa Quirke, Senior Learning and Development Consultant, KCOM Group

Who should attend this programme?

  • HR advisors
  • New and existing HR staff
  • HR officers and coordinators
  • HR assistants and administrators aspiring to the role of an HR advisor


Jocelyn Hughes

Jocelyn Hughes is a recognised expert in HR management and personal development, having worked in training and personal development since the early 1980s. A strong advocate of training for a reason, she has a practical approach to training which aims to provide participants and organisations with readily useful content, transferable to the workplace. Having enjoyed a successful career in training management, she began working as a freelance consultant in 1998, working with major blue chip organisations across the UK and internationally. Jocelyn is widely respected for her experience and expertise. She is a qualified NLP practitioner and is a published author of ‘Contact Centre Management’ with Echelon Publishing.

Continuing professional development

This course qualifies for the following CPD programmes:

  • Certificate: 11.30 hours

Book now

14-15 May 2020
14-15 May 2020 Cavendish Hotel, London GBP 1,099.00
EUR 1,539.00
USD 1,714.00
+ VAT @ 20.00%
GBP 899.00
EUR 1,259.00
USD 1,402.00
Until 8 Apr*
Enrol now
7-8 Oct 2020
7-8 Oct 2020 Cavendish Hotel, London GBP 1,099.00
EUR 1,539.00
USD 1,714.00
+ VAT @ 20.00%
Enrol now
20-21 May 2021
20-21 May 2021 Venue not yet confirmed
+ VAT @ 20.00%
Enrol now
7-8 Oct 2021
7-8 Oct 2021 Venue not yet confirmed
+ VAT @ 20.00%
Enrol now

* Note the early booking discount cannot be combined with any other offers or promotional code

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Previous customers include...

  • Samsung Electronics UK Ltd
  • Alston Garrard & Co Ltd
  • Arena Leisure Racing Ltd
  • BAE Systems
  • Cantel UK Ltd
  • Courtauld Institute Of Art
  • Domino's Pizza Group UK & Ireland
  • Edward Billington & Son Ltd
  • EEF Ltd
  • Envitia Ltd
  • HH Associates Ltd
  • Historic Royal Palaces
  • Immediate Media
  • InterSystems
  • JJ Rhatigan and Company UK Ltd
  • Kenwood Ltd
  • KFC
  • Knauf
  • London Luton Airport Ops Limited
  • Magellan Aerospace (UK) Ltd
  • Opsview Ltd
  • Peter Brett Associates LLP
  • Sabre Insurance Company Limited
  • SIS Ltd
  • Suzuki (GB) Plc
  • The British Library
  • The Entertainer
  • UK Changes
  • Ultrahaptics
  • Westminster Abbey

Very knowledgeable, confident and competent [speakers].

Sarah Gibson, HR Advisor, Knauf

Very good course for most levels of aspiring and current HR Advisors.

Sarah Braybrooke, HR Adviser, St Christopher's Hospice

The content was really informative, the presentation was well done and the speaker was very clear and to the point.

Ayo Ogundana, HR Adviser, Westminster Abbey

This was a really useful course with a great overview of the key elements of the role, as promised.

Jacki Gray, HR Assistant, Historic Royal Palaces

The content was great, we covered everything we needed to cover. Jo was fab and very knowledgeable.

Sadie Selby, HR Assistant, Hall & Woodhouse

Jo was brilliant, always had time to stop and answer questions and tried to make the course relevant to us all specifically. The course was brilliant!

Hannah Chree, Regional HR Manager, Arena Racing Company

I attended a course last year and I found Jocelyn very good, patient and clear. She gave real life examples so it made it easy to see where you could put it into practice. It was easy to understand and for us to be able to ask questions.

Jane Stockley, HR Assistant / Administrator , UK Changes

Really enjoyed the little stories from her [the speaker's] working experience. [The course was] excellent, enjoyable, inspiring and informative.

Clare Render, HR Administrator, The Entertainer

I thought the course was very beneficial to what I was aiming to achieve, the content, presentation and speaker were absolutely fantastic. It was interactive and allowed everyone to share knowledge and best practice.

Ramohan Bhogal, Human Resources Generalist, London Luton Airport Operations Ltd

I liked the balance of the course from Jocelyn talking us through the slides / information and then breaking it up with group and individual activities.

Claire Tindell, HR Coordinator, Cantel UK Ltd

Very well placed and a good coverage of the areas.

Tamsin Trent, HR Officer, Envitia Ltd

Thoroughly excellent. Better than expected.

Lisa Pini, Office Manager, Newline Group

Well experienced, very engaging and interactive

Charly Wood, HR Coordinator, Immediate Media

Found the course very informative

Grace Cefai, HR Coordinator, Immediate Media

A very well put together course gave me confidence in my abilities I never sell as though anything was a silly question. I thoroughly enjoyed the two days - Thank you Jo!

Toni Parfitt, HR Advisor, SIS Ltd

Excellent, well presented and communicated

Rebecca Whitfield, HR Administrative Officer, EEF Ltd

Very impressed overall with venue, trainer, staff and quality of food ect. Would be encouraged to attend again

Kate Young, HR EXEC, Nexans UK Ltd

Very engaging and knowledgable

Jasnett Lindo, HR Team Leader , Viridian Housing

Clear and concise

Loraine Allen, HR Advisor, Magellan Aerospace (UK) Ltd

Incredibly knowledgeable speaker who puts everything into straight forward terms

Lisa Sellers, HR Coordinator, Kenwood Ltd

Content was more than expected. Presentation and booklet informative. Speaker was great.

Karen Johnson, HR Co-ordinator, Sabre Insurance Company Limited

Course content was clear and well structured. Presentation was pitched right for the small audience allowing plenty of participation. Speaker was great - her wealth of experience on the subject was fantastic.

Hayley McCann, Facilities and Devlopment Manager, Suzuki (GB) Plc

Really interesting and engaging throughout

Emily Johnstone, Group HR Advisor, Edward Billington & Son Ltd