Our latest COVID-19 information/status - including self-paced online learning
  • Home
  • Courses
  • HR
  • The Role of the Senior HR Manager

The Role of the Senior HR Manager

This programme has been specifically designed for those HR professionals who operate at, or aspire to operate at, a senior level within their businesses.

10-11 Nov 2020

& 16-17 Jun 2021 , 9-10 Nov 2021

GBP 1,099
EUR 1,539
USD 1,714

Book now

Course overview

This programme has been specifically designed for those HR professionals who operate at, or aspire to operate at, a senior level within their business, particularly those who work closely with senior and operational decision-makers.

The event focuses on the role of the HR manager with senior accountability and responsibilities for the effective deployment of the human resource, the most expensive asset within a business. Case study activities based on a business scenario will be included, encouraging participants to apply strategic thinking to the HR agenda, identifying potential, mitigating risk and planning for the future direction of the business. The knowledge, skills and behaviours required to act effectively at a senior level, including influencing and communicating with stakeholders on commercial aspects, are highlighted via the discussion exercises and the proposals made for the recommended strategy for the case study company. These exercises culminate in personal action plans that transfer the lessons learned to the situations of the participants attending, making the programme individually relevant and beneficial.

Highly participative throughout, the programme provides an opportunity to network with fellow professionals and to explore the changing role that is synonymous with seniority in the HR field. Attending this event is an invaluable use of a busy HR professional’s time.

Benefits of attending:

  • Develop a broader commercial awareness to understand the impact of human capital on the business agenda
  • Raise your profile within the business and take your team with you into the strategic arena
  • Compare your current modus operandi against some of the leading-edge developments in HR
  • Identify the core business needs for which human capital has the solution
  • Innovate the strategic thinking of your organisation
  • Communicate your strategic plans in a commercially aware and results-focused way
  • Guide your senior leaders and organisation through successful human capital change programmes
  • Challenge perceptions and inertia within the team and organisation
  • Secure buy-in from influential stakeholders
  • Elevate your impact at senior levels within your organisation

Who should attend?

HR professionals who want to develop their skills to become an invaluable asset to the business and reach their potential as high-performers, including:

  • HR directors
  • Group HR managers
  • Senior HR business partners
  • HR controllers
  • HR managers and senior HR professionals

Programme at a glance...

Module 1: Operating at a strategic level as a senior HR manager
Module 2: Raising your commercial and financial awareness
Module 3: Promoting the value of the human resource to corporate vision and mission, strategic objectives and goals
Module 4: Influencing stakeholders and key decision-makers: raising the profile of your HR function
Module 5: Bringing the outside in: research and external networking and its value – becoming a trusted adviser
Module 6: Driving cultural change programmes from the top down
Module 7: Implementing your strategies through change management
Module 8: Moving your HR team from reactive to proactive
Workshop: Personal action plans


Jocelyn Hughes

Jocelyn Hughes is a recognised expert in HR management and personal development, having worked in training and personal development since the early 1980s. A strong advocate of training for a reason, she has a practical approach to training which aims to provide participants and organisations with readily useful content, transferable to the workplace. Having enjoyed a successful career in training management, she began working as a freelance consultant in 1998, working with major blue chip organisations across the UK and internationally. Jocelyn is widely respected for her experience and expertise. She is a qualified NLP practitioner and is a published author of ‘Contact Centre Management’ with Echelon Publishing.

Continuing professional development

This course qualifies for the following CPD programmes:

  • CPD certificate of attendance: 11.30 hours

Book now

10-11 Nov 2020
10-11 Nov 2020 Cavendish Hotel, London GBP 1,099.00
EUR 1,539.00
USD 1,714.00
+ VAT @ 20.00%
Enrol now
16-17 Jun 2021
16-17 Jun 2021 Venue not yet confirmed GBP 1,099.00
EUR 1,539.00
USD 1,714.00
+ VAT @ 20.00%
Enrol now
9-10 Nov 2021
9-10 Nov 2021 Venue not yet confirmed GBP 1,099.00
EUR 1,539.00
USD 1,714.00
+ VAT @ 20.00%
Enrol now

You may also be interested in

Previous customers include...

  • Adur & Worthing Councils
  • Allianz Global Corporate & Speciality
  • Bühler UK Limited
  • CHL Mortgages
  • ConvaTec Ltd
  • Cromwell European Management Services Limited
  • Denroy Plastics
  • Dreams / Sofatime
  • EPC United Kingdom Plc
  • Everest Re
  • Five Guys
  • Freedom Finance
  • LE Pritchitt & Co Ltd
  • Liontrust Asset Management plc
  • Martin-Baker Aircraft Company
  • Michelmores
  • NRS Healthcare
  • PeoplePlus
  • Puma Energy UK Ltd
  • Research and Markets
  • Thorntons Law LLP
  • Trethowans LLP
  • Triumph Motorcycles Ltd
  • Unatrac Ltd
  • Weatherbys Ltd

An engaging and insightful course. The two days went by very quickly and I did not feel at any point that it was irrelevant to me.

Shaun Lightbody, HR Business Partner-South Area, Five Guys, Nov 19

Great explanations on topics and linking to other experiences and companies. Knowledge that Jocelyn passed onto the group was very useful amd helped to relate to the companies that we work in. An interesting discussion and experience based course.

Abi Smith, HR Business Partner, Triumph Motorcycles Ltd, Jun 18

[The speaker is] very experienced, "gets" HR in a modern business context. Good use of examples from her other consulting work.

Jonathan Parsons, HR Director, Triumph Motorcycles Ltd, Jun 18

Very informative speaker.

Vicky Widlake, Head of HR, CHL Mortgages, Jun 18

Very knowledgable speaker.

Michelle Wren, Group Head of HR, Freedom Finance, Nov 17

Excellent and relevant.

Joanne Thomas, UK HR Manager, Puma Energy UK, Nov 17

Speaker very knowledgeable, good and clear examples.

Jane Olds, Head of Human Resources, Weatherbys Ltd, Nov 17

Very impressed. Very honest, practical advice. Obviously an expert with a human touch.

Debra Amos, Head of HR , Shire Leasing PLC, Nov 17

Excellent content, the speaker knew her stuff and presented in a user friendly way.

Sharon Devlin, HR Manager, ConvaTec Ltd, Nov 17

Great speaker, very knowledgeable. Good balance of group work/presentations.

Jane Hoffack, Group HR Manager, Chapman Freeborn Airchartering Ltd, Nov 17

Content was very relevant, and what I was expecting. Jocelyn is an excellent presenter.

Yvette Colbourne, Senior HR Business Partner, Unatrac Ltd, Nov 17