Focus on the essential practical skills, knowledge and techniques needed to be a high-performer in the field of telecommunications. Gain key skills needed to fulfil this demanding role with this 10 module on-line course, allowing 3 to 4 per module to be completed in your own time.
This 10 module Telecoms Mini-MBA on-line learning programme provides an overview of key regulatory, technical, and financial trends impacting the established providers in the industry. It analyses the technology trends underlying many of the strategies and principles executives are applying as they attempt to build businesses. Over the 10 concise modules you will focus on essential management theory, practice and techniques applied in the context of the telecommunications industry. The key business skills developed will ensure that you take a dynamic approach to overcoming each challenge you face and improve the bottom line of your business.
Executives and managers across the telecommunications industry who want to increase their understanding of successful strategic management within the sector. Those who want to enhance their own performance and their key management, leadership and Telecoms industry skills.
To find out how our unique Learning Management System delivers our on-line training programmes and how easy to use and interactive they are click HERE
To find out how to register, access and complete your online distance learning programme click HERE
|The Telecoms ‘Mini-MBA’|
|MODULE 1 - Introduction to the Telecoms Market|
|Why a Telecoms ‘Mini-MBA’ Distance Learning Programme?|
|Overview of Technologies|
|Emerging Markets-Next Generation (NGN) data and convergence|
|Key Trends for the Future in Telecommunications|
|Mobile Virtual Network Operator (MVNO)|
|MODULE 2 - Strategy and Strategic Planning in the Telecoms Market|
|Understanding the strategic importance of the ITU|
|Strategic penetration of Internet Protocol and VoIP solutions|
|The Global ICT community, regulatory bodies, standards issues and MOU’s|
|How to adopt a Green Telecoms Strategy|
|The Main Players|
|Case studies – Strategic Alliances|
|Environmental impact on choosing suppliers|
|MODULE 3 - Managing Yourself and Others|
|Mastering performance management|
|Communicate and motivate|
|Tackling poor performers|
|Managing your team|
|Managing your time|
|MODULE 4 - Learn to be a Leader|
|What is management?|
|What is leadership?|
|The Leader as Mentor|
|Decision making in leadership|
|Management and leadership… essentially a team effort|
|MODULE 5 - Sales Planning and Management for Business Growth|
|Managing your accounts|
|Managing the sale|
|The sales presentation and proposal|
|Focusing on the customer|
|MODULE 6 - Mastering Marketing in the Telecoms Industry|
|How marketing works|
|Choosing your customers|
|The marketing mix – The product|
|The Marketing mix – Pricing|
|The marketing mix – Your route to market distribution|
|The marketing mix – Marketing promotion and communications|
|The marketing plan|
|MODULE 7 - Demystifying Finance – Finance and Accounting Principles in Practice|
|Finance makes the world go round|
|The Financial Times|
|Review of accounting principles|
|MODULE 8 - Demystifying Finance - Budgeting and Decision-making|
|Budgeting and management accounting|
|Reviewing a budget|
|Computing future decisions|
|MODULE 9 - Demystifying Finance – Financial Management in the Telecoms Sector|
|What drives telecoms?|
|Where we’ve been|
|Where we are|
|How we got here|
|Three simple statements|
|How we might succeed|
|MODULE 10 - Negotiating and Managing Commercial Contracts|
|Legal foundation for negotiation|
|The whole process|
Kevin Hard has a background in sales and management development within the Telecoms industry. His extensive experience in the industry includes setting-up and managing a national sales team to launch the successful Datatrak and Band3 products within the UK market. He spent many years working with a major telecommunications consultancy advising many major UK corporates, offering independent advice to enable organisations to make informed decisions on their strategic initiatives in telecoms including MEUC, GKN, Warners, Somerfields, Lloyds. He was regularly involved in the training of new personnel and set up a training service -3C for customers to fill a gap in the market and introduced new innovative technologies into the UK from Israel (VoIP) – Lloyds, Freeserve; Australia (CMS) – Boots, NHS, and Digital Literacy (Finland) – IBM, SAP. He now runs his own consultancy working with clients to provide management and commercial training for managers and senior level executives.
Ian Ruskin-Brown has been the owner/entrepreneur of several service businesses, a course director at the Chartered Institute of Marketing for courses on marketing in the service sector and has designed, written and piloted in-company training courses on marketing and selling consultancy services for a number of international Telecoms businesses.
Mark Thomas is an international business consultant, author and speaker specialising in business planning, managing change, human resource management and executive development. Based in London, Mark work across the globe – he has worked in over 40 different countries and is a frequent conference and seminar speaker on business, organisation and human resource issues. He has worked extensively with Telecoms companies including BT, T-Mobile, Nokia and KPN.
Ralph Tiffin is a chartered accountant and registered auditor – principal of McLachlan+Tiffin. The firm has a wide range of clients and supports clients with audit and advisory work in area such as an introduction to IFRS, ethics and fraud prevention. As a consultant he acts for many companies in the UK and overseas including British Telecom, Cable and Wireless and Telekom Malaysia on subjects ranging from understanding finance and accounting for telecoms companies, project appraisal, budgetary control systems through to fraud prevention and how proper accounting can help business.
Michael Williams is an international management consultant. His main clients include leading business schools as well as several universities and a wide range of companies throughout Europe and North America including, T-Mobile and Danish Telecom. He is author, or co-author, of many books in the fields of leadership, management practice and organisational psychology.
Tim Boyce has been involved in contract management for over 20 years. He began his career in the Ministry of Defence holding executive positions in contracts and contracts policy and finance. His industrial career began at Plessey in 1980 after which he enjoyed appointments with Siemens, British Aerospace and as commercial director at BAE systems. His functional responsibilities have included contracts, commercial, procurement, estimating, legal, project accounting and the implementation of the European Business Model.
Julian Clay has spent the past ten years helping companies increase their sales effectiveness by improving their sales and management processes. His vast selling experience, business and psychology training have given him an invaluable insight into how a successful sales operation works. This has involved specific areas like account management, sales forecasting and looking at how CRM systems can be adapted to monitor and improve performance. Other projects have included developing a sales forecasting programme and writing and delivering many sales coaching and tailored training programmes in the areas of Transport, Paper, IT and Pharmaceuticals as well as ‘Open’ programmes for many other markets which have included, Electronics, Aviation and Telecoms.
Participants are invited to undertake a final assessment in the form of an online multiple-choice paper. A pass rate of 80% and above is required to ensure that a high level of competency has been achieved within the subject area, where upon you will receive a ‘Certificate of Excellence’.
Our bespoke online training packages offer the flexibility and ease of access plus content that is tailored to the particular challenges of your team or organisation. Find out more HERE.
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