Developing High Performance HR Business Partner and Consulting Skills

Achieve excellence as a business partner and improve your ability to increase the impact HR has on your organisation

14-15 May 2019

& 13-14 Nov 2019

GBP 1,099 899 *
EUR 1,539 1,259 *
USD 1,714 1,402 *
* When you book before 20 Mar

Book now

Course overview

In the current climate, the role of the HR business partner has become essential in supporting the organisation through complex and changing business landscapes. It is no longer enough to just deliver good transactional services, a much deeper and broader understanding of business is needed. It’s also crucial to have the ability to work alongside all levels of management, with greater self-awareness and the right skill set, to positively influence the organisation at both a strategic and tactical level. This leap demands that you have the right expertise and knowledge to add value to commercial decisions and link HR to the overall business strategy. During this process, HR needs to demonstrate that it can support the business in taking robust decisions and drive change by helping consider the options and optimal solutions.

During this highly experiential two-day programme you will:

  • Explore the role of the HR business partner in the context of the organisation and the challenges presented by Brexit
  • Practise the application of the principles of good internal consulting skills
  • Understand how to support and influence the organisational change agenda
  • Identify how the role of business partner adds value to the organisation
  • Adopt a useful framework to help support line managers resolve and implement good people decisions
  • Identify what needs to be done differently to bring the HR business partner role to life
  • Map the profile of the HR business partner and identify your personal development actions

Why you should attend

This programme has been specifically designed to improve your skill set and ability to develop the influence HR has on leadership and the broader organisation. It will enable you to implement new initiatives and approaches that leverage people capability and support the business in its overall strategy. These new skills will make you an invaluable asset to the business and allow you to reach your full potential as a high performer.

During the two days you will:

  • Learn from case study scenarios that highlight classic organisational challenges
  • Practise using new consulting tools and techniques in a low-risk environment
  • Develop a strategy and set of actions to enhance your role within the HR function to that of a fully immersed business partner
  • Enhance your skills to influence senior colleagues and fellow managers concerning the people challenges around the strategic business agenda
  • Increase your understanding of how HR can add value at a commercial level in today’s organisation
  • Understand how to drive and support change within your business
  • Discuss the challenges faced by HR today, especially in relation to Brexit

Who should attend?

HR professionals who want to add value to their HR function and be a high-performing member of their senior management team, including:

  • HR business partners
  • HR managers
  • HR controllers

Programme

Module 1 – The HR business partner as a strategic partner

During this module participants will consider their business partner brand and develop the compelling case for their contribution. Understand the difference the HR business partner role makes to commercial success.

  • The HR business partner in the context of your organisation – how organisations implement the HRBP role to suit the needs of the business
  • Examine the effectiveness of the current HR operating model and the position of the HR business partner and how this can be enhanced
  • Consider how the component parts of the HR function interact and how this can be improved
  • Evaluate the latest thinking on the evolution of the HR business partner as credible activists and as strategic practitioners who understand business context
  • How to deliver business value and navigate the inherent tensions in the business
  • The business partner contribution to the implementation of business strategy
  • How to map your key clients and delivery channels
  • Techniques to establish trust and build positive stakeholder relationships – creating the right climate for HR and its client base
  • Develop the partnering mindset – establish the key capabilities to know your business and internal clients and plan your stakeholder engagement map

Module 2 – Applying a consulting framework

In this module participants will examine a proven consultancy framework. They will become familiar with the key skills and a variety of tools and techniques to support implementation of the framework. There will be an opportunity to practise using and applying these skills through case studies.

Explore a model for internal consultancy

** Define the stages of client engagement
** Levels of engagement
** Clarify the need and analyse the key issues
** Explore the skills and behaviours needed in successful implementation of the model

Understand the clients’ agendas – a framework to build awareness and develop clarity of where and how the HRBP can add value
Types of relationships

** How to manage client meetings successfully
** Identify where the HR relationship is positioned
** Understand your personal power in cementing trust
** Key behavioural skills needed to build and maintain rapport

Tools to engage others

** Ensure buy-in
** Method to deliver agreed outcomes which are practical, realistic and sustainable
** Re-evaluate and plan for ongoing success

Module 3 – Driving and supporting change within your organisation

This module has been designed to focus on how the HR business partner drives and supports change within the organisation. Using practical discussion and exercises it will examine the role of HR as the catalyst and facilitator of change to illustrate how you can apply this to any change project within your organisation.

  • Build the case for change – the HR business partner as catalyst and facilitator
  • Understand models for identifying where change is needed
  • Define the HR business partner contribution when considering the impact of major change – a facilitated discussion on the challenges faced by HR today
  • Techniques to help managers through the change experience and ensure the organisation is prepared and ready
  • Change reaction profiling – personality predictor analysis of participants’ own reaction to change, enabling personal awareness and understanding of the reaction of others
  • Strategies to communicate change and manage the transition – consultative approach techniques
  • Understand how to remove blockages and move forward
  • Tools, techniques and work streams to support positive change outcomes

Module 4 – Practical application for the workplace: case studies and exercises

The final module is dedicated to bringing all the models, tools and techniques together in case study activities to help embed learning. Discussions and facilitated debate will provide participants with the opportunity to practise using the skills they have learnt. There will be plenty of opportunity to ask the trainer questions and receive feedback on the use and application of the tools.

  • Meaningful conversations exercise – a framework for guiding discussions which explore issues, provide challenge and develop options in a way that can be embraced by all stakeholders
  • Practise how to flex and use the tools and techniques in a variety of scenarios
  • Relate theory to practical situations and apply the ideas and knowledge discussed during the programme to issues faced in the workplace
  • Assess your own organisation’s readiness for change and devise practical implementation plans
  • Understand culture in the context of your organisation and its impact on the change agenda
  • Evaluate the HR strategy as a lever for organisational and cultural change
  • Personal reflection time and individual action planning

Presenter

Sheila Clark

Sheila Clark is a versatile and commercially focused HR, Leadership and Management development consultant with broad experience of learning design and delivery. Prior to setting up her own learning and development consultancy, Sheila was the Corporate HR Director at BAA plc. She has worked with organisations across many industries including aviation, defence, government, publishing and pharmaceutical industry sectors. Her client work has given her the opportunity to work with HR and senior management teams to develop and assess capability, build competence, coach, implement leadership programmes and develop strategy. Her approach is to work alongside client organisations developing strategic and tactical interventions to energise individuals and teams, enabling them to implement sustainable change.

Continuing professional development

This course qualifies for the following CPD programmes:

  • Certificate: 11.30 hours

Book now

14-15 May 2019
14-15 May 2019 Cavendish Hotel, London GBP 1,099.00
EUR 1,539.00
USD 1,714.00
+ VAT @ 20.00%
GBP 899.00
EUR 1,259.00
USD 1,402.00
Until 20 Mar
Enrol now
13-14 Nov 2019
13-14 Nov 2019 Rembrandt Hotel, London GBP 1,099.00
EUR 1,539.00
USD 1,714.00
+ VAT @ 20.00%
Enrol now

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  • Allianz European Services
  • Astellas Pharma Europe Ltd
  • Baker & McKenzie LLP
  • BEN The Automotive Industry Charity
  • Birmingham City University
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  • Business Stream
  • Condair Plc
  • DS Smith Packaging Ltd
  • Eastern Holdings Ltd
  • First Names Group
  • Flint Group UK Ltd
  • Generali Versicherungen
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  • Hilton Worldwide
  • Hoople Ltd
  • International Federation of Red Cross and Red Crescent Societies
  • Molnlycke Health Care
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  • Pod Food
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  • The Brooke Hospital for Animals
  • The Children's Trust
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  • THE NET-A-PORTER GROUP
  • Viridor
  • Wales & West Utilities Ltd
  • West UC Limited

Thoroughly enjoyed the course. Love Sheila and her presentation/training style

Wendy Grierson, HR Business Partner, Sunrise Senior Living Limited

Really enlightening. Not too complex and confidence building

Jenna Hartley, Senior HR Business Partner, FirstPort Property Services

Ideas for good techniques to use in workplace and develop my role

Nicola Beckerleg, Deputy HR Manager, Puma Energy UK Ltd

Excellent! I have really enjoyed my two days and networking was inspirational. Thank you

Nicki Ballinger, HR Business Partner, BEN The Automotive Industry Charity

Excellent, well worth the trip over and would recommend for others

Stuart Wilson, HRBP, Northern Health & Social Care Trust

Really enjoyed the course, got a lot from it. Great bunch of people who attended which made it even more enjoyable

Jacqueline Armstrong, HR Business Partner, Northern Health & Social Care Trust

Content was pitched at the right level. Sheila was really engaging and interesting

Caroline Belshaw, HR Manager - Yoghurts & Desserts , Muller UK & Ireland Group LLP

Informative. Sheila was very knowledgeable and I liked the examples

Delyth Muhl, Assistant Head of HR Operations , South Yorkshire Police

Overall great course, given me many things to take away

Marie Whitton, HR Business Partner, Molnlycke Health Care

Overall really enjoyed the 2 days and having the opportunity to reflect on my role

Laura Hames, HR Business Partner, Mothercare

Great

Jenny Jones, HR Manager, Muller UK & Ireland Group LLP

Highly enjoyable and informative. I am returning to my organisation with ideas to put into practice and further develop skills.

Kathy Barnes, Senior HR Partner, South Yorkshire Police

Sheila was wonderful and her experience to really drill down how issues could have an impact. Having the opportunity to have time with other HR professionals from other cultures

Jenny Locke, Junior HR Business Partner, Samsung Electronics (UK) Ltd

Was helpful, interesting and useful

Zhanargul Mukashkereyeva, HR Business Partner Team Lead, North Caspian Operating Company N.V

Very good

Meretayeva Aizhan, HR Business Partner Coordinator, Agip KCO

Interesting topic area that prompted a lot of good discussion

Lei Smith, HR Business Partner, Domino's Pizza UK & Ireland Limited

Fantastic, holistic approach, for all HR professionals

Sarah Kennedy, Reward and Recognition Project Lead, The Valuation Office Agency

Very intense

Christiane Meier Allalouf, Senior HR Officer, Red Cross

Very good course. Needs to be longer as so much to cover

Verity Smith, Human Resources Advisor , Wentworth Club Ltd

Very good content - a lot of information covered, well presented

Sarah Holmes, HR Business Partner , Viridor

Excellent speaker and very knowledgeable. Excellent stories in real life situations.

Lesely Littler, HR Business Partner, Viridor

Sheila was very knowledgable, kept a good pace, interesting examples, good mix of activities and theory and humour

Justine Broadley, Senior HR Business Partner , Viridor

Excellent presenter, very knowledgeable and understanding of the role of HRBP. Great story telling.

Lesely Littler, HR Business Partner, Viridor

This course allows participants to discuss common HR issues and reflect on the behaviours we need to make become visible, credible and adding a value BPs

Marco Avila, Senior Human Resources Special Projects Officer, International Federation of Red Cross and Red Crescent Societies

Very well elaborated content, dynamic, excellent facilitator. Good mixture of theory and practice

Gabor Feher, Regional Human Resources Manager Europe, International Federation of Red Cross and Red Crescent Societies

Very interactive speaker has a wealth of experience in HR BP, examples given made it clearer to understand

Marina Bassil, Regional Human Resources Manager Middle East, International Federation of Red Cross and Red Crescent Societies

A thought provoking and highly relevant course. Sheila's knowledge and experience was insightful and added to the benefit of the course.

Jenna Blood, HR Business Partner, Bespak Europe Ltd

Content presentation and speaker were well done.

Sandra Duran, HR Senior Officer, International Federation of Red Cross and Red Cross Societies

Content highly relevant, presentation paced well with a good mix of theory, models, discussion and speaker led experience/examples. Speaker credible, knowledgable, sound delivery.

Emma Stallion, HR Business Partner, Bespak Europe Ltd

It was very thought provoking and I will recommend to others!

Emma Billings, Human Resources Manager, Birmingham City University

Really enjoyed the course and content.

Nicole Morrow, HR Business Partner, Higos Insurance Services Ltd

Great flow of info; Sheila was fantastic at opening up dialogue within the group which were invaluable

Ann McKillop, HR Advisor, Henderson Group

Sheila delivered a great session. Really insightful questions to make me think differently.

Katie Sowersby, HR Manager, Microsoft

Excellent course, great balance of practical and theory. Great flow and pace, easy to interact and share ideas.

Cristina Mead, HR Business Partner, Bespak Europe Ltd

I thought Sheila was very good, she made everyone feel at ease and I liked her style

Evelyn Given, Staff Co-ordinator / HR Assistant , The Children's Trust

I like the course, speaker and presentation a lot. Thanks Sheila!

Ketevan Baratashvili, Organizational Development Expert, Geocell LLC

A fantastic course. Sheila was so engaging and I have learnt lots of new skills that I can take back to my workplace. Thank you!

Belinda Flack, HR Business Partner, BLUE CROSS

Excellent, thought provoking and insightful course. Has enabled me to reflect on my own practice, and how I can improve areas to develop myself and the business. Sheila is exceptionally knowledgeable and brings humour into HR which is great.

Melanie Ganderton, HR Service Manager, Hoople Ltd

Very good and I learnt a lot

Abdulaziz Al-Sabej, , Kuwait Petroleum Corporation

Extremely good, makes theory relevant and engaging

Vicky Bussell, , BLUE CROSS

I really enjoyed the course but speaker made it even better

Agata Dzka, HR Manager, Pod Food

The presenter was clear, focused, and there was lots of interaction. Well delivered and got lots of engagement from the group.

Els Aoutin, HR Business Partner, First Names Group

Excellent, well represented with just the right level of detail. Fantastic speaker.

Laura Lew, , Robinson Webster (Holdings) Ltd

I found the course extremely useful and relevant to my role. Sheila was engaging and talked about some great examples from her career. The presentation slides were clear and concise.

Shirley Maini, HR Operations Manager, Robinson Webster (Holdings) Ltd

Sheila was engaging - great stories about own experiences, meant there was more openness in contributions from attendees. Great content.

Anna McKerrell, , First Names

Excellent content the course was very flexible to ensure that all the objectives of the attendees could be met

Jo Becker, HR Manager, Samsung SDS Europe Ltd

Thorough and highly engaging. The content will be highly applicable and its presentation made it easy to comprehend.

Lucy Golbourn, HR Officer, Novartis Consumer Health

I found Sheila to be very engaging, knowledgeable and entertaining. Delivering the key messages with facts and details in a fun way.

Martin Osborne, HR Business Partner, TOPPS TILES PLC

Very good course, excellent info, excellent and pleasant speakers!

Angelika Morphaki, HR Business Partner, First Names Group

Applicable content, interesting and pace-wise comfortable presentation and experienced speaker.

Bruna Kostelac, Director of Downstream HR Department, INA Plc.

Excellent course. Well organised, good group of people willing to share ideas. Fantastic presenter.

Lindsey King, HR Manager, Flint Group UK Ltd

I enjoyed the course and found it very worthwhile in terms of content and learning from other participants

Claire Smyth, HR Business Partner, South Eastern Health & Social Care Trust

This was an excellent course with very useful dialogue and examples from the delegates and the speaker

Sally Blake, HR Manager, InHealth

Excellent course which exceeded my expectations and has provided me with real application at work. Sheila Clark was engaging and provided a wealth of help, guidance and advice.

Catherine Golding, HR Consultant, Research Sites Restoration Ltd

Sheila was excellent and very knowledgeable. Content was great and she managed to flex to our needs - more advanced experienced group.

Joanne Kelly, HR Business Partner, UK Commercial Teams , PZ Cussons (UK) Ltd

I thought the content was excellent, very engaging. The presentation and course speaker were excellent, the speaker had a good handle on pace and understanding the needs/wants of the group, adapting to this throughout the course.

Heidi Coppin, VP, HR, THE NET-A-PORTER GROUP

Useful for setting the HR structure and making the fine line in what is and what is not the role of HRBP, speaker was great, energetic and focused on the group dynamics which helped in networkign and sharing.

Marina Cvirn, Director of Retail HR Department, INA Plc.

Excellent. Would highly recommend and attend other Falconbury courses especially if they are by Sheila!

Kayleigh Pierce, HR Advisor, Flint Group

Recommended for anyone in HR!

Hilary Coogan, HR Business Partner, Equinix (Services) Ltd

Open friendly approachable trainer, good practice.

Jana Trcalkova, HR Manager, Hyde Park Residence Ltd

I found it to be a complete eye opener, made me realise that I was more of a HRBP than I thought! Sheila was very up beat, has good pace and some brilliant stories that I could relate.

Samantha Williams, Human Relations Manager, Mylan

Course material good, presentation easily understandable. Sheila was engaging and responsive.

Julie Harriott, Head of HR Business Services , Southern Water

Course material good, presentation easily understandable. Sheila was engaging and responsive.

Julie Harriott, Head of HR Business Services , Southern Water