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Developing High Performance HR Business Partner and Consulting Skills Training Course

Achieve excellence as an HR business partner and enhance your ability to deliver a positive impact and support across the whole business.

13-14 May 2021

& 16-17 Nov 2021

Book now


Course overview

In the current climate, the role of the HR business partner has become essential in supporting the organisation through complex and changing business landscapes. It is no longer enough to just deliver good transactional services, a much deeper and broader understanding of business is needed. It’s also crucial to have the ability to work alongside all levels of management, with greater self-awareness and the right skill set, to positively influence the organisation at both a strategic and tactical level. This leap demands that you have the right expertise and knowledge to add value to commercial decisions and link HR to the overall business strategy. During this process, HR needs to demonstrate that it can support the business in taking robust decisions and drive change by helping consider the options and optimal solutions.

HR business partners are accountable to their business leaders and this programme is aimed at providing a framework and the skills for HR business partners to equip themselves to operate in a VUCA environment and to feel confident in the contribution they make.

This highly participative two-day programme is a must-attend event for those wanting to further their role and secure their position as an influential part of their business. It provides an opportunity to network with fellow professionals and find solutions and new approaches to the challenges faced in these demanding times.

During this highly experiential two-day programme you will:

  • Explore the role of the HR business partner in the context of the organisation and current global challenges
  • Practise the application of the principles of good internal consulting skills
  • Understand how to support and influence the organisational change agenda
  • Identify how the role of business partner adds value to the organisation
  • Identify what needs to be done differently to bring the HR business partner role to life
  • Map the profile of the HR business partner and identify your personal development actions

Why you should attend

This programme has been specifically designed to improve your skill set and ability to develop the influence HR has on leadership and the broader organisation. It will enable you to implement new initiatives and approaches that leverage people capability and support the business in its overall strategy. These new skills will make you an invaluable asset to the business and allow you to reach your full potential as a high performer.

During the two days you will:

  • Learn from case study scenarios that highlight classic organisational challenges
  • Practise using new consulting tools and techniques in a low-risk environment
  • Develop a strategy and set of actions to enhance your role within the HR function to that of a fully immersed business partner
  • Enhance your skills to influence senior colleagues and fellow managers concerning the people challenges around the strategic business agenda
  • Increase your understanding of how HR can add value at a commercial level in today’s organisation
  • Understand how to drive and support change within your business
  • Discuss the challenges faced by HR today

Who should attend?

HR professionals who want to add value to their HR function and be a high-performing member of their senior management team, including:

  • HR business partners
  • HR managers
  • HR controllers


Katie Botten (More...)

Katie Botten has over 25 years of experience working for a variety of organisations in HR, OD, change management and leadership development. She has worked in-house as an HRBP supporting global financial services organisations through mergers and acquisitions, as well as in interim and consultancy roles implementing organisational and cultural change programmes. Her experience has been gained across many sectors including financial services, professional membership institutions, law, regulation, distribution, education, publishing and not for profit. She has worked globally with a variety of clients to deliver people focused change programmes and interactive programmes to create behavioural change.

Katie holds a degree in Social Psychology from the University of Sussex, a PGDip in Personnel Management from the University of East London and is a Chartered Member of the Chartered Institute of Personnel and Development (MCIPD). She is BPS (British Psychological Society) Level A and B qualified enabling her to deliver and interpret occupational testing and personality questionnaires, specifically MBTI, OPQ, Hogan, Lumina Spark, Saville Wave and Strengthscope®. She is a Master Business Practitioner of NLP and a certified Success Coach.

She is the author of ‘The Professional Woman’s Guide to Giving Feedback’, Impackt Publishing, and a member of the Steering Committee for Women in Recruitment, an organisation dedicated to inclusivity and diversity in the Recruitment Industry. She designed and manages their on-line personal development programme.

Book now

Book now

13-14 May 2021
Live webinar
13-14 May 2021
Live webinar
GBP 899.00
EUR 1,259.00
USD 1,402.00
Until 1 Apr 21*
Enrol now
to attend
Live webinar
16-17 Nov 2021
Face-to-face, (venue not yet confirmed)
16-17 Nov 2021
(venue not yet confirmed)
GBP 899.00
EUR 1,259.00
USD 1,402.00
Until 5 Oct 21*
Enrol now
to attend
(venue not yet confirmed)
  • 2 days of classroom-based training
  • Meet presenters and fellow attendees in person
  • Lunch and refreshments provided
  • Download documentation and certification of completion
  • Fair transfer and cancellation policy

Learn more about our face-to-face and webinar training formats.

* Note the early booking discount cannot be combined with any other offers or promotional code

Continuing professional development

This course qualifies for the following CPD programmes:

  • CPD certificate of attendance
  • Certificate: 11.30 hours

Customised in-house training

We can customise this course to meet the requirements of your organisation and deliver it at your location and/or online.

Contact us

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Previous customers include...

  • Althea UK and Ireland Ltd
  • Arrow Electronics (UK) Ltd
  • Baker & McKenzie LLP
  • Bespak Europe Ltd
  • Birmingham City University
  • Cable & Wireless Communications
  • Dematic Ltd
  • DS Smith Packaging
  • English Heritage
  • European Food Safety Authority (EFSA)
  • GSI Commerce
  • Hilton Worldwide
  • Hoople Ltd
  • InHealth
  • MHRA
  • Microsoft
  • MIND
  • Mothercare
  • Muller UK & Ireland Group LLP
  • Mylan
  • Northern Health & Social Care Trust
  • Pod Food
  • Research and Markets
  • Samsung Electronics (UK) Ltd
  • Star Refrigeration Ltd
  • Sure Cable & Wireless (Guernsey) Ltd
  • The Egyptian Company for Mobile Services (Mobinil)
  • Topps Tiles Ltd
  • Vanguard
  • Wentworth Club Ltd

This was the best course I have ever been on. Sheila was so captivating and her own HR experiences make the course come alive. She was really good at making us look at things from every angle.

Angela Larkcom, UK Head of HR, Althea UK and Ireland Ltd, Nov 19

All HR professionals should attend this course! The content was spot on, thought-provoking and very interactive – a masterclass in how HR functions should operate within organisations. Sheila really is a facilitator in every sense of the word – she draws experience and information out of delegates and makes every element relevant to them and the challenges and opportunities they face. She has vast HR knowledge and experience and gave us lots of opportunity to ask questions and seek clarification where needed.

Natasha Foster, Group HR Manager, 2020 Legal Limited, Nov 19

This is a must-do course for those who want to fully understand the role of HR as a business partner. The content and delivery were excellent: Sheila was very engaging and shared practical examples from her extensive experience in HR along with techniques, skills and tips which I found very useful. I really enjoyed the course and meeting/listening to the other delegates.

Alyson Eynon, HR Business Partner, Henderson Group, Nov 19

An engaging two days which seemed to fly by and I can really see the value of the content I will initiate into my day-to-day job. The speakers were informative and able to relate to real-life scenarios, which helped me understand the subject better.

Shaun Lightbody, HR Business Partner-South Area, Five Guys, Nov 19

Felt the content and presentation was very good. The speaker had a wealth of knowledge which she was able to use.

Nesline Lee, HR Business Partner, Notting Hill Genesis, May 19

Excellent! I have really enjoyed my two days and networking was inspirational. Thank you.

Nicki Ballinger, HR Business Partner, BEN The Automotive Industry Charity, Nov 17

Thoroughly enjoyed the course. Love Sheila and her presentation/training style.

Wendy Grierson, HR Business Partner, Sunrise Senior Living Limited, Nov 17

Love the speaker's energy, humility and pace. Really enlightening, confidence building and not too complex.

Jenna Hartley, Senior HR Business Partner, FirstPort Property Services, Nov 17

Ideas for good techniques to use in the workplace and develop my role.

Nicola Beckerleg, Deputy HR Manager, Puma Energy UK Ltd, Nov 17

Overall really enjoyed the 2 days and having the opportunity to reflect on my role

Laura Hames, HR Business Partner, Mothercare, May 17


Jenny Jones, HR Manager, Muller UK & Ireland Group LLP, May 17

Informative. Sheila was very knowledgeable and I liked the examples.

Delyth Muhl, Assistant Head of HR Operations , South Yorkshire Police, May 17

Highly enjoyable and informative. I am returning to my organisation with ideas to put into practice and further develop skills.

Kathy Barnes, Senior HR Partner, South Yorkshire Police, May 17

Excellent, well worth the trip over and would recommend for others.

Stuart Wilson, HRBP, Northern Health & Social Care Trust, May 17

Content was pitched at the right level. Sheila was really engaging and interesting.

Caroline Belshaw, HR Manager - Yoghurts & Desserts , Muller UK & Ireland Group LLP, May 17