Effectively Managing and Leading People

Develop your people skills and your management style to become a dynamic people manager and leader with this two day management development programme

Course overview

Book an additional place(s) for your colleague(s) and save £499/€699 off the second and subsequent places

This two-day programme provides you with a unique opportunity to accelerate the development of your management skills, whether you are focusing on managing the impact of change or transition, building a high performance team, or developing the trust, enthusiasm and mutual support of your employees.

Who should attend

  • Established managers who need to enhance their people and team management skills, as well as gain a greater understanding of interpersonal skills
  • Executives, managers and directors who have not recently been exposed to ‘people management’ training and wish to develop and upgrade their competencies and skills in this area
  • Specialist technical and functional managers who need to achieve a better balance between their technical expertise and their people management capabilities

Programme at a glance...

Day one

Challenges facing organisations and setting the context for people management

Identifying the skills and competencies for managing and motivating people

Assessing your own organisation’s culture

Aligning people skills with organisational culture

Understanding empowerment and what it means for you and your people

Understanding your motivational drivers

Structuring and presenting messages in a way that influences other people

Developing self awareness and awareness of others

Day two

Reviewing your own management and leadership style

Identifying the consequences of your leadership style – understanding flexible leadership

Learning how to manage your above average and below-average performers

Improving your communication skills

Managing the impact of change and transition

Managing difficult/problem people: the clientcentred approach – process and skills

Learning to be assertive and not aggressive

Identifying the difference between assertive, aggressive and passive behaviour

How to build a high-performance team and develop trust, enthusiasm and mutual support

Bespoke training

We can customise this course to meet the requirements of your organisation. Contact us to discuss your training requirements.

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Previous customers include...

  • Adams Aviation Supply Company Ltd
  • Allen & Overy LLP
  • Bristol Water Plc
  • Cockett Marine Oil Ltd
  • Cushman & Wakefield
  • ETI Ltd
  • Harlow Group Ltd
  • HealthTechData Ltd
  • Horniman Museum & Gardens
  • Hurtigruten Ltd
  • Informa
  • Internet Videocommunications
  • Intersurgical Ltd
  • Johnson Matthey Plc
  • Kostal UK Ltd
  • Lattimer Ltd
  • LEO Pharma A/S
  • Miller Graphics
  • Mundays LLP
  • Next-plc
  • Oprema Ltd
  • Principle Healthcare Ltd
  • ReadSoft
  • RTC Group plc
  • SDL
  • Solvay UK Solutions Limited
  • UCAS
  • Wales & West Utilities Ltd
  • Wärtsilä Finland Oy
  • Waymade PLC

Excellent course content

David Livermore, Assitant Operations Manager, Waymade PLC

High quality delivering

Simon Brickwood , Operations Manager, Waymade PLC

Excellent! A really worthwhile and enjoyable course

Rynagh Cornish, Senior Operations and Client Services Executive , Falconbury

Content was ideal, learnt lots of skills. Was happy to get the workbook and Rob was a great presenter.

Kate Love, Brand strategy director, Informa

Good course. Very detailed. Very well delivered by Rob who was excellent.

Peter Risley, , Harlow Group Ltd

Course was well delivered by a knowledgable tutor. Great experience.

Leanne Tanner, Studio Manager, Miller Graphics

Well put together and present. Very thorough :)

Olga Rayner, Senior Buyer, Provident Financial Management Services Ltd

Just what I was looking for

Brett Williams, Managing Partner, CPBigwood

Great content, very knowledgable speaker, good delivery and content

Fay Diggins, Head of Finance, Nimax Theatres Ltd

Very helpful practical course. Excellent speaker, lots of varied group sessions so everyone was at some point manager, group spokesman or employee.

Judith Black, , Management Forum

Good and clear

Helen Whitrow, Clinical Research Manager, Servier Research & Development Ltd

Excellent speaker, easy going

Peter Witherick, Sales Manager, Adams Aviation Supply Company Ltd

Very good, relaxed and enjoyable

Laura Shepherd, Head of EMEA Bid Management, Cushman & Wakefield

I think it was very well structured and the teacher was fantastic

Izaskun Mardones, Export Sales assistant, ETI Ltd

Excellent content, it was extremely useful and very well presented.

David Morgan, Senior Marketing Manager, SDL

Speaker was very good and I digested many of the elements. Probably quite fast paced for me.

Wayne Watt, , Internet Videocommunications

Very effective and valuable course

Barry Keown, Product Person , HealthTechData Ltd

The trainer was truly amazing

Theresa Williams, Training & Development Manager, Wales & West Utilities Ltd

This course was booked for me by my manager and whilst this particular course was possibly too advanced for my level of experience I learned a great deal and enjoyed the content. The speaker was very knowledgeable giving very practical advice throughout.

Nicky Dumbleton, Deputy Sales office supervisor, ETI Ltd

The course was very well put together. Rob, the course leader was excellent and very inspiring.

Darren Thomson, , ReadSoft

The speaker was very knowledgeable and I found the use of examples very useful. I found the mix of teaching very engaging, i.e mix of group work, listening to the speaker and watching video clips kept my attention throughout. Although the pace was fast I think this was useful in the face that it avoided over-thinking the answer's to questions.

Esther Linton, Occupational Therapist, TOPAZ Social Work Community Interest Company

I found the course content very interesting. The presentation was very useful, with good examples.

Patrice Fennell, Social Worker, TOPAZ Social Work Community Interest Company

The speaker was excellent, very knowledgeable and content good.

Paul Williams, Finance Manager, Port of Tilbury

Excellent speaker with good variation of content, presentation.

Gareth James, HR Advisor, Wales & West Utilities Ltd

Good trainer but the content needs work (in my opinion). PowerPoint slides had too many mistakes and did not inspire me.

Dave Dayman, Does not work here anymore 01/04/15 CV, Kingspan Ltd

Good but wanted a bit more

Kate Richardson, Head of Marketing Strategy, IS-Group

The course was comprehensive and easy to follow. Lots of information but not over complicated.

Jenny Fountain, Training Manager, East Ltd

Very good course

Keith Saunders, Assistant Manager, WK Webster

Very good and enjoyable. I was kept engaged and flow of the day very clear.

Katherine McHugh, Regional Business Manager, East Ltd

Powerpoint slides were not great. Wordy and with mistakes. More pictures and animation needed. Good discussions.

Dave Dayman, Does not work here anymore 01/04/15 CV, Kingspan Ltd

Great speaker, comfortable and open atmosphere. 1st day the energy levels were higher and needed something upbeat on day 2.

Maia Walters, Regional Business Manager, East Ltd

An excellent insight into what makes and effective manager

Tim Strutt, , Electronic Temperature Instruments Ltd

Very professional and interesting

Heather Whyley, , Aroq Ltd

The course was very clear, concise and helpful. Robert is a very articulate speaker.

Simon Clayton, Operations Director, Bytron Ltd

I think it is a goof course to evaluate one's style of management. Once you figure this out, managing other people should be easy.

Dhillip Sankoomar, Plant Manager, BHP Billiton Petroleum Ltd

Well presented, good pace, excellent theory and all applicable to my role.

Dee Modha, Head of Operations, MCE Insurance

An excellent course with lots of great techniques and tips for every day use.

Simon French, Head of Sales and Marketing, MCE Insurance

I would recommend this course and this trainer to anyone. Contact and delivery were spot-on and he controlled the group excellently.

Matt Duck, Head of Talent, MCE Insurance

I thought the course was very informative and the speaker was very knowledgable. Content was good.

John Stewart, Sales Director, Europe, Africa & Middle East, Tam International North Sea Ltd