Managing People Effectively

A two-day In-house workshop for teams requiring further knowledge of the key principles of management.

In-house Training Services and Consultancy

This In-house skills development programme will enable management teams to bring the best out of the people they manage. Based upon sound people management principles it provides ample opportunity to apply those principles to real life situations and has already helped hundreds of managers to manage their people more effectively.

In addition to defining the key functions of management, subjects covered include motivational strategies, team building, delegation and communication. Above all, this programme will enable managers to identify the key principles of management, helping them to concentrate on the things which need to be done to be an effective people manager.

Course Objectives

At the end of this event your management team will be able to:

  • Define the main responsibilities and functions involved in management
  • Prioritise and plan to achieve work objectives
  • Highlight the issues surrounding the motivation and engagement of staff
  • Devise appropriate strategies to maximise staff commitment and job satisfaction

Who is this In-house programme designed for?

This highly practical workshop is ideally suited to those new to management or without formal training. The programme provides insights and instantly transferable knowledge.

Your next step is to call us now on +44 (0)20 7729 6677 or email us at or use our contact form and find out how we can help. There are no commitments, and if we cannot help our advice and recommendations are free of charge.

Sample Programme - Day two

What is management?
  • Structure and style
  • Responsibility and accountability
  • Practical exercise

Understanding Management Styles

  • Exploring the qualities of leadership
  • Producing results
  • Examining tasks
  • Managing teams
  • Working with groups
  • Developing individuals

Generating motivation

  • Factors that motivate
  • Theories of Maslow and Hertzberg explained
  • Minimising de-motivators
  • Using reward structures

Communicating effectively

  • Walking the talk
  • Handling dissension
  • Delivering vision
  • Communication case study

Sample Programe Day 2

Delegating correctly

  • What does it mean?
  • Identifying the differences between delegating and assigning tasks
  • Why is it beneficial?
  • What can go wrong?
  • Best practices in delegation
  • Practical exercise

Effective team building

  • What makes a successful team?
  • Examining team types and behaviours
  • How to build a successful team
  • Practical exercise to match team styles and behaviours to projects and situations
  • Stages of team development
  • The dangers of cloning!
  • Team leadership style versus traditional management style

Performance management

  • Dealing with poor performance
  • Understanding the difference between standards, objectives, targets etc.
  • Delivering difficult messages
  • Developing individuals
  • Supporting the team
  • Performance case studies

Managing change

  • Dealing with change
  • Understanding the Change Curve

Communicating positively

  • Linking communication to motivation
  • Recognising concern
  • Identifying reaction to change and dealing with it
  • Empowering the team
  • The benefits of involving others in Change


  • Course review and planning for the future
  • Preparation and action plans for building on the skills learnt

Recommended trainer

Jocelyn Hughes is a consistently highly-rated seminar presenter and trainer, with in-depth knowledge of learning and development methodologies. Jocelyn is a member of the Chartered Institute of Personnel and Development. As a qualified user of psychometrics and assessment tools, Jocelyn is registered with the British Psychological Society.

A professional of more than 25 years’ standing, with fifteen years’ experience as an independent consultant, she has had direct management experience of a range of industries as diverse as retail and telecommunications. Her clients include Warner Brothers; Texas Instruments; MeadWestVaco; HSBC; Santander; Cisco; Sony; Motorola; University of Surrey, Portsmouth, Bristol and many others. As a pragmatist, Jocelyn Hughes has a hands-on approach to training design and delivery focussing on professionalism, effectiveness and adding value. She is a strong advocate of training for a reason, taking a practical approach that aims to provide delegates and organisations with valuable content, readily transferable to the workplace.