This highly popular programme has been designed to provide HR assistants with the legal and administrative knowledge they need for the wide range of tasks they undertake every day. The aim, is for those who attend, to increase their knowledge and skills to a point which will enable them to take on more responsibility in their work for the HR function.
This highly practical workshop contains case studies and actual situations faced by HR assistants. During each session the trainer will define, examine and discuss the specific role and responsibilities of a HR assistant connected with that topic.
Introduction: The importance OF HR
The importance of employment law
The recruitment and selection process
Terms and conditions of employment
‘Family friendly’ rights
Discipline and dismissal
‘I had the pleasure of working with Jocelyn over several months in 2014, supporting the Professional Development aspect of our HR development Programme. Having participated in a number of modules delivered by Jocelyn, it is clear that her facilitation and coaching skills are excellent. Jocelyn has a breadth and depth of experience, that clearly shines through in her design and delivery of programme content. The fact that Jocelyn can draw on her past experiences really brings the learning to life, this enhances the experience for her participants. In particular, Jocelyn has a strong commercial and strategic focus that encourages participants to see the difference that HR can make within an organisation. I have personally learnt a lot from Jocelyn, and would have no hesitation in recommending her’.
Lisa Quirke, Senior Learning and Development Consultant, KCOM Group
Jocelyn is a recognised expert in HR management and personal development, having worked in training and personal development since the early 1980’s within blue chip organisations. A strong advocate of training for a reason, she has a practical approach to training which aims to provide participants and organisations with readily useful content, transferable to the workplace. Having enjoyed a successful career in training management, she began working as a freelance consultant in 1998. Working with major blue chip organisations across the UK and internationally, Jocelyn is widely respected for her experience and expertise. Jocelyn is a qualified NLP practitioner and is a published author of ‘Contact Centre Management’ with Echelon Publishing. She continues to deliver programmes to a wide range of clients.
This course qualifies for the following CPD programmes: