This book encapsulates John Adair's writing on the art and skills of effective communication. You will find it equally valuable whether you are beginning your career or looking for an expert refresher course.
"Poor communication is one of the prime causes of personal and business failure"
When writing about communication, few authors share John Adair’s wide experience of management and leadership development in both business and military spheres.
Adair uses his experience to add rare depth and insight to hard-edged practical skills and techniques that you can put into practice. He covers important topics such as listening skills, effective reading and writing techniques, how to argue/discuss for the best outcomes, how to manage meetings both face to face and online, how to coach, give briefings and communicate to achieve the right results.
John Adair’s books have sold hundreds of thousands of copies. This book encapsulates all his writing on the art and skills of effective communication. You will find it equally valuable whether you are beginning your career or looking for an expert refresher book.
1. Defining communcation
2. Issues in communication
3. Listening
4. Reading skills
5. Writing skills
6. Arguing/discussion in communication
7. Speaking and presentation skills
8 One-to-one interviews
9 Managing meetings in person/online
10 Within your organisation
11 Briefings
12 Coaching and communication
13 Summary
Appendices
1 Quotes about communication skills
2 Examples of good and bad communication
3 Tricks of the trade
John Adair
John Adair is internationally acknowledged as having had a
significant influence on management and leadership development in both
the business and military spheres. He has seen military service,
lectured at Sandhurst, worked extensively as a consultant, held
professorships in Leadership Studies and authored critically acclaimed
management and leadership books which have sold in their hundreds of
thousands. He has lectured at conferences all over the world.
Neil Thomas
Neil Thomas is Chairman of the Falconbury group of companies that comprises, Falconbury Ltd (www.falconbury.co.uk), Management Forum (www.management-forum.co.uk) and Thorogood Publishing Ltd (www.thorogoodpublishing.co.uk). He has been involved in publishing and seminars/training for most of his business life.
Paperback | ISBN-13: 9781854189233 Pages: 132 Size: 216x140 |
GBP 9.99 | Buy at Amazon UK |
eBook | ISBN-13: 9781854189240 Pages: 0 |
GBP 5.99 + VAT @ 20.00% |
Buy at Amazon UK |