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The Role and Skills of a Valuable HR Assistant Training Course

Practical applied learning for HR professionals – a one-day intensive briefing on best practice and employment law requirements for the effective HR assistant .

19 July 2024
+ 6 November 2024 »
from £399

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Format: Live online
CPD: 6 hours for your records
Certificate of completion

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Course overview

An effective HR assistant plays a key role in the efficient running of a HR department. The daily pressures are demanding, procedures are constantly evolving due to changes in legislation, and you have to handle sensitive employee issues on a regular basis. It is vital to ensure you are aware of key employment laws and best practice skills to handle employee issues effectively as they arise, and ensure you avoid costly errors.

In one intensive day, this highly practical HR assistant programme will make sure you are up to date with regulations and procedures to avoid infringements and the risk of costly disputes.

Benefits of attending:

Master the steps in successful recruitment and making job offers
Understand what must be included in a contract of employment by law and how employers can add to this to protect their particular interests or needs
Learn how to vary contract terms
Appreciate employee entitlement and employers’ responsibilities in different types of leave including pregnancy, maternity, paternity and parental leave
Understand how GDPR and the Data Protection Act 2018 affect HR practices
Examine the details of discrimination law to ensure that you are providing equality of opportunity and avoid costly mistakes
Get to grips with discipline and grievance procedures to feel more confident when involved in employee disputes
Ensure you know what ‘fair’ dismissals are and how employers are expected to be ‘reasonable’ in the manner of dismissal
Review Rights to Work issues in the UK post Brexit

This highly practical workshop contains case studies and actual situations faced by HR assistants. During each session the trainer will define, examine and discuss the specific role and responsibilities of a HR assistant connected with that topic.

This course is part of our HR Strategy training courses series that aims to equip HR professionals with the skills and expertise to thrive within their industry.

A recommendation for the expert trainer

‘I had the pleasure of working with Jocelyn over several months, supporting the professional development aspect of our HR development programme. Having participated in a number of modules delivered by Jocelyn, it is clear that her facilitation and coaching skills are excellent. Jocelyn has a breadth and depth of experience that clearly shines through in her design and delivery of programme content. The fact that Jocelyn can draw on her past experiences really brings the learning to life, this enhances the experience for her participants. In particular, Jocelyn has a strong commercial and strategic focus that encourages participants to see the difference that HR can make within an organisation. I have personally learnt a lot from Jocelyn, and would have no hesitation in recommending her’.

Lisa Quirke, Senior Learning and Development Consultant, KCOM Group

Who should attend?

New and existing HR staff looking for more training
Experienced HR staff looking for an update on employment law procedures
Staff assigned to HR duties and responsibilities
HR administrators wanting to progress to the next level

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The The Role and Skills of a Valuable HR Assistant course will cover:

Introduction: the importance of HR

The contribution of HR to the business
HR roles and responsibilities
The essential role of the HR administrator
Arriving at employment policies and procedures
Responsibility for making HR policies effective
Internal relationships

The importance of employment law

The range of current legislation affecting HR practices
Statutory vs occupational rights
Frequency of changes

The recruitment and selection process

The business case
Identifying the job
Defining the person
Rights to Work issues in the UK post Brexit
Attracting candidates
Assessing candidates
Making the selection decision
Follow-up
Employment practices and GDPR

Terms and conditions of employment

Types of contract
Agency staff
The right of an employee to written terms and conditions
Statutory rights
Issuing the contract
Varying the terms of contract
Remedies for breach of contract
Clarifying the terms where there is no written statement
Best practice

'Family-friendly' rights

Statutory sick pay
Maternity leave and pay, and rights during pregnancy
Paternity leave and pay
Leave and pay for adoptive parents
Parental leave and time off for family crises

Flexible working rights

What employers must do
Dealing with requests
Issuing a refusal
Dealing with an appea

Discrimination law

Discrimination legislation
Definitions of discrimination
The Equality Act
Remedies for unlawful discrimination
Institutions

Discipline and dismissal

Employee rights
The ACAS Code of Practice
The organisation’s own disciplinary procedure
The right to be accompanied
The right of appeal
Effective records
Carrying out disciplinary interviews
‘Fair’ reasons for dismissal
Constructive dismissal
Wrongful dismissal
Making a claim for unfair dismissal
The role of the Employment Tribunal
Compensation for unfair dismissal
Alternatives to a tribunal

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Jocelyn Hughes
Metamorph Ltd

Jocelyn Hughes is a recognised expert in HR management and personal development, having worked in training and personal development since the early 1980s. A strong advocate of training for a reason, she has a practical approach to training which aims to provide participants and organisations with readily useful content, transferable to the workplace. Having enjoyed a successful career in training management, she began working as a freelance consultant in 1998, working with major blue chip organisations across the UK and internationally. Jocelyn is widely respected for her experience and expertise. She is a qualified NLP practitioner and is a published author of ‘Contact Centre Management’ with Echelon Publishing.

More details

NEW higher discounts for multiple bookings - bring your colleagues to make your training budget go further:

30% off the 2nd delegate*
40% off the 3rd delegate*
50% off the 4th delegate*

Please contact us for pricing if you are interested in booking 5 or more delegates

19 July 2024

Live online

09:30-17:15 UK (London) (UTC+01)
10:30-18:15 Paris (UTC+02)
04:30-12:15 New York (UTC-04)
Course code 13723

GBP 399 499
EUR 579 719
USD 663 819

Until 14 Jun

1 day live online training
Browser-based, no download usually required
See presenters and interact with fellow attendees
Download documentation and certification of completion
Fair transfer and cancellation policy

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Not ready to book yet?

for 7 days, no obligation

6 November 2024

Live online

09:30-17:15 UK (London) (UTC+00)
10:30-18:15 Paris (UTC+01)
04:30-12:15 New York (UTC-05)
Course code 13915

GBP 399 499
EUR 579 719
USD 663 819

Until 02 Oct

1 day live online training
Browser-based, no download usually required
See presenters and interact with fellow attendees
Download documentation and certification of completion
Fair transfer and cancellation policy

View basket

Not ready to book yet?

for 7 days, no obligation

* Early booking discounts may not be combined with other discounts or offers. As such, the discounts for 2nd/3rd/4th delegates are based on the full price; and apply only when booking multiple delegates on the same date.